01Contact us
Email [email protected] with anything about your Speed Machine, the Jarit App or an order. If it’s about an order, write from the email address you ordered with.
How the machine and the app work, from the Speed Number to the training program: the guide.
02Connecting the app
The Jarit App connects to the Speed Machine over Bluetooth. If it doesn’t connect:
- Check that Bluetooth is on, and that the Jarit App is allowed to use it: on your iPhone or iPad, Settings → Privacy & Security → Bluetooth.
- Check that the Speed Machine is charged. It charges by USB-C with the cable in the box; a charge lasts about 6 hours of putting.
- In the app, Settings → Device → Bluetooth shows whether it’s connected and the machine’s battery level.
Still not connecting? Email us what the app shows and we’ll help.
03Your stats and iCloud
Your putts, stats and progress are stored on your device and backed up to your own iCloud automatically. Reinstall the app or move to a new phone, signed in to the same iCloud account, and they come back. If they haven’t appeared, Settings → iCloud Backup → Restore from iCloud in the app brings them in.
Letting a friend try it? Settings → Guest Mode pauses stat collection, so their putts don’t touch your stats or progress.
04Orders, returns and warranty
- Orders ship within 3–5 business days of purchase, free, by USPS Ground Advantage with tracking. We ship to the United States only for now.
- If you aren’t putting better, return your Speed Machine within 30 days of delivery for a full refund, return label paid. Email us and we’ll send a prepaid label.
- Every Speed Machine has a 1-year limited warranty from the delivery date against defects in materials and workmanship.
The full terms: Shipping & returns and Terms of sale.
05Privacy
The Jarit App collects no personal information: no account, no analytics, no tracking. Your putts and progress stay on your device and in your own iCloud. The details: Privacy policy.